Privacy Policy

Pinned For You LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share your information—and what rights you have—when you visit our website, use our services, or when your professional data is lawfully sourced by us from public platforms.

This policy applies to:

• Visitors to our website
• Registered users of our platform
• Individuals whose professional data we collect from public sources

We are based in the United States and operate globally. We process personal data in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws.

We collect or process the following types of personal information:

Directly from you (when you create an account):

• Name, email, password
• Profile photo, job title, company
• Industry, interests, goals, networking preferences
• Meeting schedules, booth visits, event participation
• Support requests
• Payment and billing information

Automatically (via cookies and analytics):

• IP address, browser/device type, operating system
• Usage data (pages visited, clicks, session times)

From public sources or data providers:

• Professional contact data (e.g., name, title, company, email, LinkedIn, or other event participation records)

We use personal information to:

• Provide and improve our networking platform
• Recommend matches, automate introductions
• Facilitate scheduling and communication
• Send you service-related updates
• Respond to your messages or requests
• Analyze trends and platform usage
• Comply with legal obligations
• Market our services, including through cold outreach (see below)

Important: Pinned For You provides time-limited access to curated professional contact data (e.g., event attendees) to enable pre-event planning, networking, and follow-up. Under certain laws (such as the California Consumer Privacy Act), this type of data access may be considered a "sale" or "sharing" of personal information. However, we do not operate as a data broker or provide unrestricted access to a permanent database. All data access is contextual, event-based, and limited in duration. You can opt out of this at any time using the opt-out form at the top of this page.

If you are in the EEA, UK, or Switzerland, our legal bases for processing are:

• Performance of a contract – to provide you with services you've requested
• Legitimate interests – to conduct networking, improve our service, or contact you using professional public data
• Consent – for cookies and marketing (where required)
• Legal obligation – to comply with tax, accounting, or regulatory duties

You can object to our processing based on legitimate interests at any time by contacting us.

Depending on your location, you have rights to:

• Access your data – request copies of your personal information
• Correct inaccurate data – request corrections to incomplete or wrong information
• Delete your data – request erasure under certain conditions
• Restrict or object to processing – limit how we use your data
• Data portability – receive your data in a structured, machine-readable format
• Withdraw consent – where consent was given
• Not be subject to automated decision-making – request human intervention
• Opt out of sales or sharing – U.S. residents can opt out of the sale of their information

You can exercise these rights by emailing us at privacy@pinnedforyou.com or using our Data Rights Request Form below. We respond within the legally required time (usually 30–45 days).

We may share your data with:

• Our clients – e.g. event organizers or B2B teams who access event-based professional contact data through our platform
• Service providers – including hosting, payments, email, and analytics providers such as Google Analytics
• Legal authorities – if required by law
• Successors – in a business acquisition or merger

We do not sell sensitive personal information or share data for behavioral advertising.

We use cookies and tracking tools to:

• Provide essential site features
• Measure traffic and site usage
• Remember your preferences

Where required (e.g., in the EU), we request your consent before placing non-essential cookies. You can manage cookies through your browser settings.

We use Google Analytics (via Google Tag) to measure traffic and site usage. Google Analytics collects data such as pages visited, session duration, device type, and approximate location via IP address. This data is processed by Google and may be transferred to the United States. You can opt out of Google Analytics tracking by using our opt-out form.

If you are outside the United States, please note your data may be transferred to and processed in the U.S. or other countries that may not provide the same data protection standards.

We use Standard Contractual Clauses or similar safeguards when transferring data from the EEA or UK.

We retain personal information for as long as needed to fulfill the purposes outlined in this policy, unless the law requires longer. Typical periods:

• Account data: Retained while active, deleted within 30 days of closure
• Public contact data: Retained unless removed via opt-out
• Communications: 1 year
• Payment records: 7 years (for tax/legal compliance)
• Analytics data: Anonymized after 2 years
• Event attendee data: Accessible for a limited period (typically up to 30 days after the event), after which it is deleted, anonymized, or no longer accessible

You can request deletion at any time.

Pinned For You provides users with temporary access to event attendee data for the purpose of improving networking outcomes before, during, and after events.

This data is:

• Event-specific – not a general-purpose database
• Time-limited – typically available for up to 30 days after the event
• Not permanently stored or exportable – not available as a standalone dataset for ongoing use

After this period, attendee data is automatically removed, restricted, or no longer accessible through the platform.

We are committed to minimizing long-term data retention and ensuring that access to professional contact data is contextual, relevant, and temporary.

Under U.S. state laws (including California), you have the right to opt out of the sale or sharing of your personal information.

We may "sell" professional contact data by licensing it to clients. To opt out:

We will never deny services, charge different prices, or provide different service quality if you exercise your privacy rights.

We want you to be satisfied with our service. Our refund policy is as follows:

• Subscription Plans: Cancel anytime. Refunds are available within 14 days of initial purchase or renewal if credits have not been used.
• Credit Purchases: Unused credits are non-refundable but never expire while your account is active.
• Pro-rated Refunds: If you downgrade mid-cycle, unused credits carry over; no partial refunds are issued.
• Service Issues: If you experience technical issues that prevent you from using credits, contact support for a credit restoration.

To request a refund, please contact our support team within the eligible timeframe with your order details.

Our platform uses a credit-based system for various features:

• AI Matching: 1 credit per match recommendation batch
• Personalized Messages: 1 credit per AI-generated message
• Meeting Scheduling: Included with all plans
• Follow-up Automation: 1 credit per automated follow-up sequence
• Floor Plan Navigation: Included with paid plans

Credits are allocated based on your subscription tier and reset monthly. Unused credits from paid plans roll over for up to 3 months. Free tier credits reset monthly and do not roll over.

We operate a lawful, standards-compliant affiliate program to help grow Pinned For You. If you apply to become an affiliate, we will collect and process personal and business information necessary to verify eligibility and to make payments (for example: name, email, mailing address, tax or company registration documents, and identity verification). We process this data for the purposes of (a) verifying your identity and legal eligibility to receive payments, (b) administering the affiliate relationship (including tracking referrals and issuing payouts), and (c) complying with tax, anti-fraud and regulatory obligations.

By applying to join the affiliate program you consent to this processing and to providing any documentation reasonably requested by Pinned For You for verification (for example, a W-9 or equivalent tax form, government ID, or business registration). We will store affiliate verification data only as long as necessary to administer the relationship and to meet legal or tax recordkeeping requirements. We will not sell your affiliate data; we may share it with third-party payment processors, accounting providers, or legal advisors to the extent required to operate the program.

If you have questions about what we collect or how long we retain it, please contact hello@pinnedforyou.com . This Affiliate section is supplemental to our general Privacy Policy and is governed by the same rights and choices set out elsewhere in this policy.

Pinned For You reserves the right to deny or suspend any application that does not meet verification or compliance requirements.