Contact Us
Get in Touch
Have a question or need help? We'd love to hear from you.
Office
1603 Capitol Ave Ste 415 #788886
Cheyenne, WY 82001, USA
Response Time
We aim to respond to all inquiries within 24-48 business hours.
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FAQ
Frequently Asked Questions
Find quick answers to common questions
How does AI matching work?
Our AI analyzes 50+ data points from your profile including your role, industry, interests, goals, and networking preferences. It then compares these with other attendees to surface the most relevant connections for you, complete with personalized conversation starters.
Is my data secure?
Absolutely. We are SOC 2 Type II compliant and GDPR ready. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We never sell your personal information to third parties. You can read more in our Privacy Policy.
Can I try Pinned For You for free?
Yes! We offer a free Explorer plan with 5 credits so you can experience the platform before committing. No credit card is required to get started.
How do credits work?
Credits are used for AI-powered features like match recommendations and personalized message generation. Each plan includes a monthly credit allocation. Basic features like calendar sync and meeting scheduling are included in all paid plans.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. If you cancel, you'll retain access until the end of your billing period. Refunds are available within 14 days of initial purchase if credits haven't been used.
Do you integrate with my calendar?
Yes! We offer two-way sync with Google Calendar and Microsoft Outlook. This allows us to check your availability, prevent double-booking, and automatically add scheduled meetings to your calendar.
What events does Pinned For You support?
We support events across all industries. You can either select from our database of popular events or manually add any event you're attending. Our platform works with events of any size.
How do automated follow-ups work?
After you meet someone, our system can automatically send personalized follow-up messages at optimal times. You control the timing and can customize or approve messages before they're sent. This ensures no connection goes cold.
Still have questions? We're here to help!
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